FK driving comfort measurement
Ride comfort is an important factor for railway operators, as it significantly influences passenger satisfaction, and thus customer loyalty and acquisition. An uncomfortable journey can lead passengers to use alternative modes of transportation in the future, potentially impacting the railway operator’s long-term revenue. Moreover, consistently high vibrations can lead to a deterioration in vehicle quality, resulting in increased maintenance and repair costs. To address these challenges and ensure high passenger satisfaction, it is crucial to regularly measure and optimize ride comfort.