FK driving comfort measurement
Ride comfort is an important factor for rail operators as it has a significant impact on passenger satisfaction and therefore also on customer loyalty and acquisition. An unpleasant journey can lead to customers using alternative means of transport in the future and thus affect the rail operator’s long-term income. In addition, long-term high loads caused by vibrations can lead to a deterioration in vehicle quality and thus to increased maintenance and repair costs. In order to meet these challenges and ensure high passenger satisfaction, it is important to regularly measure and optimize ride comfort.